The Influence of Service Quality on Customer Satisfaction Through Complaint Handling at the Regional Public Company for Domestic Wastewater Management in Banjarmasin City (PERUMDA PALD). Hut Publication Business and Management, [S. l.], v. 2, n. 3, p. 38–50, 2023. Disponível em: https://www.hutpublication.com/index.php/HPBM/article/view/36. Acesso em: 21 oct. 2025.