The Influence of Service Quality on Customer Satisfaction Through Complaint Handling at the Regional Public Company for Domestic Wastewater Management in Banjarmasin City (PERUMDA PALD). Hut Publication Business and Management [Internet]. 2023 Aug. 28 [cited 2025 Oct. 21];2(3):38-50. Available from: https://www.hutpublication.com/index.php/HPBM/article/view/36